Intermittent Errors when Rating

Incident Report for AI Insurance

Resolved

This incident has been resolved.

Posted Oct 02, 2026 - 17:11 UTC

Update

We are continuing to monitor for any further issues.

Posted Oct 02, 2026 - 17:10 UTC

Monitoring

We've deployed a mitigation and are currently monitoring for any further errors.

Posted Oct 02, 2026 - 16:54 UTC

Update

We've determined that this is likely an issue with our third party rating service provider. We're working with them to identify and resolve the issue.

Posted Sep 30, 2026 - 16:09 UTC

Investigating

We are currently investigating intermittent errors when rating policies.

Posted Sep 30, 2026 - 15:13 UTC

This incident affected: API and Application.