Events Export not working

Incident Report for AI Insurance

Resolved

This incident has been resolved.

Posted Jan 30, 2023 - 19:35 UTC

Monitoring

Fix has been implemented and is live. The problem is resolved and we'll continue to monitor

Posted Jan 30, 2023 - 19:31 UTC

Identified

The issue has been identified and a fix has been implemented and is in the process of being deployed

Posted Jan 30, 2023 - 19:15 UTC

Update

We have confirmed that the bug with exporting Event data is also affecting Policies Export, but not affecting Insureds export

Posted Jan 30, 2023 - 19:09 UTC

Investigating

We were notified at 10:49PST that there's an issue with exporting Events data in the application

Posted Jan 30, 2023 - 19:01 UTC

This incident affected: Application.