Authentication Outage

Incident Report for AI Insurance

Resolved

The issue has been resolved. It was caused by intermittent connectivity with our authorization provider.

We are improving our systems to better handle similar situations in the future.
Posted Jan 09, 2026 - 22:14 UTC

Investigating

We're experiencing an issue with authentication causing the app to be inaccessible for about 50% of requests. We are investigating the cause of the problem.
Posted Jan 09, 2026 - 21:32 UTC
This incident affected: Application and Authentication Services.